Dusty
Support
Need help, found a bug, or have an idea? Email us and we'll get back to you, usually within two business days.
Please include your iPhone model and iOS version if something isn't working.
Common questions
Does Dusty delete photos straight away?
No. Photos you swipe left wait in Dusty's Trash. Nothing is deleted until you review Trash and confirm, and iOS asks you to confirm too. Deleted items stay in the Photos app's Recently Deleted album for 30 days, so you can still recover them.
Are my photos uploaded anywhere?
No. Dusty looks at your photos only on your iPhone. They never leave your device.
How do I restore Dusty Pro on a new phone?
Open Dusty, go to the Pro screen and tap Restore. Use the same Apple ID you bought it with.
How do I cancel my subscription?
Open the Settings app on your iPhone, tap your name, then Subscriptions, choose Dusty and tap Cancel Subscription. Apple handles all billing and refunds.
Why is the app red?
Dusty is hungry. When you haven't cleaned for a while, the app turns red until you feed him again.